FAQ’s

Frequently Asked Questions

Below you will find a number of the most common questions asked when applying & staying at Glen Abhainn Village. If you can not find the answer to your question, please feel free to contact us.

How do I apply for Accommodation?
  • Accommodation applications must be made online through the Glen Abhainn website.
  • You must have a valid email address at the time of application.
  • You must have your parent/guarantor’s phone number and email address.
How much do I need to pay at the time of Application?

Until you have received an offer of a room, please do not send any payment.

Methods of payment accepted?

Payments can be made by bank transfer or standing order.

What is the next step in securing my Accommodation?

After your online application, once a room is offered and deposit payment is received, room allocation begins.

Do you take share requests?

Glen Abhainn will try to accommodate share requests noted on both application forms but cannot guarantee them.

Do I have to leave at Christmas and Easter?

No, the accommodation lasts for the duration of the Lease Agreement, which is 38 weeks.

What happens if I pay for accommodation and fail to be offered a place at Athlone Institute of Technology?

If a student is not offered a place at AIT, through a CAO Offering or a Visa Refusal, €250 is deducted, and the balance is refunded if the cancellation is made within three days of the first CAO offer round, in writing.

Can I book a room by telephone?

No, applications are accepted through the website only. Click here to apply now.

Can I obtain the apartment number or roommates’ details before I move in?

Apartment details are provided once the application and deposit are received. Roommate details cannot be shared due to GDPR.

What do I need to bring?

Bed sheets, duvets, pillows, and towels.

Can the Grant office pay for my fees directly to Glen Abhainn?

No, you must pay for your accommodation directly before August 25th.

If you encounter any maintenance problems during your stay?

Tenants will use ManageCasa for reporting maintenance issues. Outstanding issues resulting in damage may incur charges.

Callouts / Maintenance

Repairs are generally assessed or completed within 72 hours. Unnecessary callouts cost €50. A lost key replacement is €80.

Noise Level

Keep noise levels low, especially from 10 PM to 9 AM. Violations may result in tenancy termination.

Security

Keep doors closed at all times. Contact Secure-All Security for emergencies at 087 9042037 (available 24/7).

Common Areas

Keep common areas clean and free of obstructions.

Balconies

Balconies must not be used for storage, drying clothes, or gatherings. Violations incur a €200 fine.

Refuse

Securely tie garbage bags and use designated bins. Recycling non-compliance may incur charges.

Parking

Park only in designated areas. Unauthorized parking will result in clamping.

Fire Prevention

Do not interfere with fire systems. Violations result in a €500 fine.

Fixtures & Fittings

Maintain furniture and appliances. Damage will be charged. Sticky tapes and LED lights may incur fines.

Pets

Pets are not allowed and could result in tenancy termination.

How to contact us

Tenants will use ManageCasa for communication and maintenance requests.

What happens if I decide to cancel my accommodation?

Deposits are non-refundable due to high demand.